Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how OpenGame collects, uses, and safeguards information when you use our AI game generator, OpenGame Studio, API, billing, and support features.

Information We Collect

We collect the following types of information to provide and improve the service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
3. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
4. Cookies — Small data files stored on your device to remember preferences, keep you signed in, and improve your experience.
5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.
6. Generation Data — Prompts, run metadata, generated artifacts, credit usage, and error logs needed to deliver previews, downloads, history, and support.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions, send related confirmations, and send limited checkout recovery reminders when you start but do not complete a payment.
• Track credits, orders, subscriptions, usage history, and refunds.
• Generate, store, preview, and deliver requested game artifacts.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• With AI, hosting, database, storage, email, analytics, and payment providers needed to run OpenGame, including payment checkout recovery where enabled.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at support@opengame.app.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@opengame.app.